Privacy Policy – Dexio

Last updated: September 17, 2025

1. Introduction

The protection of your personal data is a priority for Dexio by MobileThinking Sàrl, located in Geneva, Switzerland.

We are committed to processing your data in accordance with the Federal Data Protection Act (LPD) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

This privacy policy aims to inform you clearly and transparently about:

  • The types of data collected,
  • The purposes of their processing,
  • The duration of their retention,
  • The security measures put in place,
  • Your rights and how to exercise them.

By using our website, you accept this privacy policy.

2. Data collected

Dexio limits the collection of personal data to what is strictly necessary (data minimization principle).

In the context of your browsing on our website, we only collect:

  • Technical data: browser type, pages viewed, visit duration, consultation frequency, etc.
  • Anonymized navigation data: via the Rybbit Analytics tool (hosted in Switzerland), allowing us to analyze our site traffic.

We do not collect sensitive data (as defined by the LPD and GDPR), unless you voluntarily communicate it to us via our contact form.

3. Purpose of processing

The collected data is used exclusively to:

  • Analyze and improve our site's performance,
  • Ensure its security and proper functioning,
  • Perform anonymous traffic statistics,
  • Understand user needs to optimize the browsing experience.

No data is used for advertising or individual profiling purposes.

4. Data sharing and transmission

Your data is not sold, exchanged, or shared with third parties for commercial purposes. It remains strictly hosted and processed by Dexio.

The only cases where transmission could occur are:

  • When required by law, a judicial or regulatory authority,
  • When necessary to defend our rights in case of litigation.

5. Data retention

  • Analytics data: retained for a maximum period of 25 months, then automatically deleted or anonymized.
  • Data from contact forms: retained only for the time necessary to process your request, then deleted if no follow-up is required.

6. Your rights

In accordance with the LPD and GDPR, you have the following rights:

  • Access: know what data is held about you,
  • Deletion: request the erasure of your data,

You can exercise these rights at any time by contacting us at: contact@dexio.ch or via our contact page on the site.

We are committed to responding to any request within one month (extendable to three months in case of complexity).

7. Data security

Dexio implements appropriate technical and organizational security measures to protect your data against:

  • Unauthorized access,
  • Accidental loss or alteration,
  • Unauthorized disclosure.

These measures include:

  • Secure hosting in Switzerland,
  • Communication encryption (HTTPS/TLS),
  • Restricted data access to authorized personnel only.

8. Policy modifications

Dexio reserves the right to modify this privacy policy at any time, in order to adapt it to:

  • Legislative developments,
  • Technical changes,
  • Evolution of our internal practices.

The current version will always be available on our website. We encourage you to consult it regularly.